FAQs
How you return money
If order is confirmed or not processed then you will get the money back into your same account withing 2-3 working days.
When order will be delivered
We take order till 4 PM for same day and deliver between 4pm-7pm, later we will also deliver in morning slots.
Are the fishes fresh?
Yes, We only deliver fresh fishes with cut ,clean and vacuum packed to make our product more hygienic and safe for our customers.
Mutton and chicken are HALAL
Yes
Is there COD option??
Yes
Are mutton and chicken Halal cut ?
Yes, Veatfresh follows all best possible practices to make meat more tasty and juicy. Veatfresh has butchery boys who follow the halal technique to cut chicken and goat.
Why halal cut? Why not jhatka?
In Halal, blood is drained fully and ejects most toxins. In jhatka, not all the blood is drained, leaving the meat tougher and drier.
How to add money in my wallet?
No need to add money . we add money into your wallet for cashback offer or referring amount
Can I pay through phone pe
Yes, We have payment gateway Razorpay in app which accept the payment from wallets or we can directly take it.
Which type of tuna fish are you selling
We are currently providing black fillet tuna fish
What if I want to order less than the weight specified by you?
You can call to our customer support number Or whats app to customize the quantity
I only want 250 gm Chicken Breast but the minimum available is 500 gm.
you can order 500 gram and use in 2 times by keeping it in freezer.
Morning time
Please select morning slot 10-12:30. Will get in between this time.
Is money deducted if I cancel an order?
No if order is not yet processed.
Change of delivery location
Yes if tell before process the order.
Mutton paya 4 pic clean and with no hair
Yes but by cutting not by boiling process cleaning
Do you deliver full chicken with skin
Not now but will give from November
Do you supply halal meat
Yes
You are open in Bangalore
Not now but will open in next 6 months
Customer care number
9005316726
Change my updated mobile number
Please logout from previous number then new sign up with new number
Do you deliver to Mysore
No
How many pieces are there in 500gm whole
In which you are asking. Call on customer care number 9005316726
Is there any option for customised portion of meat
Yes, please write in instruction during checkout from app.
What is the promo code for first time user in 2024
APP20